"The Original Online Star Catalog!"™

Frequently Asked Questions

• Can I see an Example Certificate? Of course! But please be aware that the actual certificate looks MUCH nicer and is printed on acid-free parchment with a beautiful embossed gold seal. This Example is just a low-quality scan so you can get an idea of where certain items are printed, and the overall appearance of the Star Deed.
   
• Are there discounts for corporations & other organizations? Yes, just check out our Corporate & Club page for more information.
   

• What is a Planisphere and how do I use it? With a planisphere, or star wheel, you turn a disk to set your time against your date. The edge of the star map then represents the horizon all around you at that time. Some planispheres come with extra features. The most important aspect of a planisphere, however, is the clarity and realism of its star map. Among the many devices on the market, The Night Sky takes the prize in this regard, and features star maps on both sides, one minimizing distortion in the north and the other in the south.

How to use a Planisphere: In principle nothing could be simpler. You turn a wheel to put your time next to your date, and presto, there's a custom-made map of the stars that are above your horizon for that moment. The edge of the oval star map represents the horizon all around you, as you would see if you were standing in an open field and turned around in a complete circle. The part of the map at the oval's center represents the sky overhead. In practice, several complications can throw beginners off. The worst is that a planisphere map is necessarily small and distorted. It compresses the entire celestial hemisphere above and around you into a little thing you hold in your hand. So star patterns appear much bigger in real life than on the map. Moving your eyes just a little way across the map corresponds to swinging your gaze across a huge sweep of sky. The east and west horizons may look close together on a planisphere, but of course when east is in front of you west is behind your back. Glancing from the map's edge to center corresponds to craning your gaze from horizontal to straight up. There's only one way to get to know a map like this. Hold it out in front of you as you face the horizon. Twist it around so the map edge labeled with the direction you're facing is down. The correct horizon on the map will now appear horizontal and match the horizon in front of you. Now you can compare stars above the horizon on the map with those you're facing in the sky, and you're all set! Once you understand the workings of a planisphere, you can "dial in" any constellation visible from your hemisphere and then look at the edge to see when those stars are visible. Constellations that are visible all-year are known as Circum-Polar, because they seem to spin around the north star Polaris, and never set completely below the horizon. Most other constellations are prominent during a particular season of the year. For example, Orion the Hunter is very easily seen in Winter, but in Summer, it is hidden in the sun's glare and is up during the day. Good hunting!

• Do you have a guarantee? Yes, our products come with a money back guarantee. If you are not satisfied with your order, just return it to us within 30 days and we will refund your money. Customers are just responsible for shipping costs of the original shipment and return shipment.¹

• What kind of payments do you accept?  You can order by mail with a money order or check in U.S. Dollars. Or you can order with a VISA, MASTERCARD, AMERICAN EXPRESS or DISCOVER card using our secure online order form. We do not accept orders by telephone or COD.

• I made an error on my order. Can I make a change? If we have not processed your order yet, we would be happy to correct the error for free. If  we have already shipped out your order, we charge a $10 fee to correct the changes to the certificate and catalog, and ship the new certificate to you. To change an order, please see our Duplicate Certificates page. Of course, if the error is on our part, there will be no charge to you whatsoever.

• Can I get a duplicate certificate? YES! Just visit our Duplicate Certificates page where you can order extra Star Deed packages and make any changes necessary
   
• How often is the star database updated? The database is updated every day at least twice so that your star is listed as soon as possible.

• What size frame would suit the certificate? The certificate is 8 1/2" x 11", so any frame of that size will work. You can also use a larger frame with a matte, which makes an excellent presentation. The best colors to coordinate with the certificate are green or maroon.

• How do I find the cataloged star in the online catalog? The easiest way to find the listings on the web site is to go to the Millennium Chronicle home page at http://www.starcatalog.com. Your star's SAO number is printed on the Star Deed certificate and your Star Map.

• Will you catalog the same star again? No. We guarantee that Star Deed will not duplicate the listing of any star in the catalog, and that the public record will be maintained online. Stars that have been publicly cataloged cannot be renamed² by our services without owner's consent.

• How can I locate my star in the sky? There are so many millions of stars that finding your specific star is often very difficult. Its brightness, distance and location in the heavens all play an important role in determining its true visibility, or apparent magnitude.

(1) This offer not available on special custom orders: for example, corporate orders or duplicate orders. However, if we do make any mistake on any type of order, we will correct it at our expense. (2) Publicly cataloged - stars are cataloged when they have been paid for and the order has been processed.